Because many Make Me Better products are created specifically for the person, business, or occasion ordering them, all custom and personalized orders are final sale and non-refundable.

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Work may begin shortly after an order is submitted and payment is received. For that reason, custom and personalized orders cannot be canceled, refunded, or returned once the order has been placed.

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When applicable, a design proof may be provided for review. Customers are responsible for reviewing names, dates, spelling, colors, sizing, placement, and other requested details before approving a proof. Once a design is approved, changes may result in additional charges and may affect the original turnaround time.

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Non-Custom Items

If there is an issue with an eligible non-custom item, please contact Make Me Better within 72 hours of delivery.

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When appropriate, Make Me Better will first attempt to resolve the issue through replacement, exchange, or re-creation.

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If a return is approved, the item must be returned in new, unused, unworn, and original condition. Return shipping costs are the responsibility of the customer unless otherwise agreed in writing.

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Original shipping or delivery charges are non-refundable.

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Damaged or Incorrect Items

If an item arrives damaged or you receive an item that does not match your order, contact Make Me Better within 24 hours of the delivery status showing delivered and include clear photographs of the item, packaging, and damage or error.

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Once the issue is verified, Make Me Better will determine the appropriate resolution, which may include replacement or re-creation.

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Digital products, downloadable materials, gift cards, and other items that cannot reasonably be returned are final sale unless otherwise required by law.

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Questions may be sent to makemebetterva@gmail.com.