Terms & Conditions:

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There are NO returns on customized items. This does not fall under the cancellation policy. If you place an order for a custom or personalized item, I cannot cancel your order. I can provide a proof of your design and keep you in the loop during your order process.

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We ship all of our items through USPS Priority Mail or First Class depending on the product and will provide tracking as soon as it is available.

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If your item is damaged in shipping, please let me know within 24 hours of receiving your item. All I need is a picture of the damage and I will be glad to replace your damaged item. Proof must be provided within 24 hours of when tracking says your package was delivered.